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Warranty, Shipping & Privacy Policy

Shipping Information

Our shipping rates are as follows: Australia Post

All orders are shipped within 3 working days. If you have not received an order within 10 days, please notify us by email at:

Refund and Returns

Your satisfaction is our first priority at Jetblaster®. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or issue a refund. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

To return an item, please send it to:

And also include the following information:

  • Your Order number if known (appears on the top of the confirmation email)
  • Your name and address
  • A description of the item you are returning


Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.

Jetblaster® is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Jetblaster® Web site and governs data collection and usage. By using the Jetblaster® website, you consent to the data practices described in this statement.

Jetblaster® collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Jetblaster® also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by . This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Jetblaster® for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Jetblaster® Web site.

Use of your Personal Information

Jetblaster® collects and uses your personal information to operate the Jetblaster® Web site and deliver the services you have requested. Jetblaster® also uses your personally identifiable information to inform you of other products or services available from Jetblaster® and its affiliates. Jetblaster® may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Jetblaster® does not sell, rent or lease its customer lists to third parties. Jetblaster® may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Jetblaster® may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to  , and they are required to maintain the confidentiality of your information.

Jetblaster® does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Jetblaster® keeps track of the pages our customers visit within  , in order to determine what Jetblaster® services are the most popular. This data is used to deliver customized content and advertising within Jetblaster® to customers whose behavior indicates that they are interested in a particular subject area.

Jetblaster® Web site will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Jetblaster® or the site; (b) protect and defend the rights or property of Jetblaster®; and, (c) act under exigent circumstances to protect the personal safety of users of  , or the public.

Use of Cookies

The Jetblaster® Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Jetblaster® pages, or register with  site or services, a cookie helps  to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use the  features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of .

Security of your Personal Information

Jetblaster® secures your personal information from unauthorized access, use or disclosure. Jetblaster® secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol (256 bit).

Changes to this Statement

Jetblaster® will occasionally update this Statement of Privacy to reflect company and customer feedback and the law. Jetblaster® encourages you to periodically review this Statement to be informed of how Jetblaster® is protecting your information.

Contact Information

Jetblaster® welcomes your comments regarding this Statement of Privacy. If you believe that Jetblaster® has not adhered to this Statement, please contact Jetblaster® at . We will use commercially reasonable efforts to promptly determine and remedy the problem.

Conditions of Use

Please Note: All product images are digital and are for illustration purposes only. Colours and shades may therefore vary from image/description.